Returns & Refund Policy

At Auryaah, customer satisfaction is important to us. We’ve outlined our return policy below to ensure a smooth and transparent experience.

✅ Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos or a short video showing the issue.
Once verified, we will arrange a replacement or a refund at no additional cost.

📦 Incorrect or Missing Items

If you receive the wrong item or if an item is missing from your order, please notify us within 48 hours of delivery.
After verification, we will issue a replacement or refund.

❌ Change of Mind

We do not accept returns for:

• Change of mind after the order has been shipped

• Items used, worn, or damaged after delivery

Please review product details carefully before placing your order.

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🚫 Non-Returnable Situations

Returns are not accepted for:

• Incorrect address provided by the customer

• Delivery delays caused by courier services or customs

• Minor colour or appearance differences due to lighting or screen settings

• Normal wear and tear

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🔁 Return Process

• Returns are not required unless specifically requested by our support team.

• If a return is needed, detailed instructions will be shared via email.

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⏱️ Refund Processing

Approved refunds are processed back to the original payment method within 5–10 business days after approval.

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📩 Need Help?

For return-related questions, please contact us at auryaahstore@gmail.com with your order number and issue details.